While we here at Le PanLife, bare no affiliation to Le Pan/Matsunichi, whatsoever, the administrators, moderators, and contributors here, set a goal to give as much information as possible, about the LePan tablets and the LePan company, to the customers that seek, needed information to improve their LePan tablet experience. In most instances, when a consumer needs help with a product, their first instinct is to call customer support, provided by the company, responsible for the manufacturing of that given product. Fortunately, with LePan tablets, you now have a couple of options, if you need help with any of the LePan tablet line.
While we are only here for informational purposes only, and the members, here on this forum, will do everything in our power to help those with questions or problems, by no means, are we a warranty or technical support center, nor can we guarantee an answer to your problem, and again, we have no affiliation with Le Pan/Matsunichi, at all. All warranty issues can be brought, directly, to the attention of Le Pan. For those who may have had warranty issues in the past, there was an address that we would have sent our malfunctioned tablets to. Keep in mind, this address is NO LONGER IN USE:
Le Pan Service Center:
47745 Fremont Blvd
Fremont CA, 94538
Again! THIS LOCATION IS NO LONGER USED!
But, over the past few weeks, it has been brought to our attention that, this address has changed. Thank you to a valued member and contributor of this Le Pan Life Forum, “geesantoz”: http://www.forum.lepanlife.com/member.php?action=profile&uid=164 , we were able to spread the info, to the Le Pan community, that the warranty address has now changed. . http://www.forum.lepanlife.com/showthread.php?tid=1150&highlight=service+center+address+change. Please keep this address change for your records: THIS IS THE NEW ADDRESS:
Le Pan Service Center:
2311 E. Locust Court,
Ontario, CA 91761
Phone: 1-(855)-537-2672 (1-855-lepanpc)
Le Pan has not made a formal announcement of this location change, but the information is available on their site at, and is publicly available. http://lepan.supportsync.com/articles/view/Tablet_PC_Warranty_Information_3
Again, we want to provide you with, as much help with your Le Pan tablet experience, as possible. So, as information is provided to us, we will continue to turn over this valued and helpful knowledge, in the most honest way possible, so we can continue to thrive as a community of consumers that truly value their product.